Job Requirements & Qualifications:

•Strong incident management experience
•Experience of working in a complex, fast-paced organization.
•Excellent communication skills, both verbally and in writing, with an ability to clearly explain problems to both a technical and non-technical audience.
•Self-starter with an ability to plan and prioritise workload and demands to meet deadline.
•Takes personal ownership to deliver excellent customer service to both internal and external customers.
•Knowledge of Risk Management
•ITIL accreditation is preferred but not essential
•Incident Response and Investigation
•Accountable for ensuring the Information Security, Data Privacy and Service Continuity incident response processes are designed and operated effectively.
•Accountable for the Cyber Security Investigations process, ensuring online investigations are conducted in a fair, transparent and proportionate manner in accordance with company policy and appropriate legislation.